Our essence
Our Vision: To inspire our people to build profitable companies that dare to be different and are fun to
work for.
Our Business idea:
Together we create value for our partners, customers and ourselves by combining competence and enthusiasm into successful business. We develop and own companies within financial services, real estate and retail.
Our Promise
On fair terms:
At Ikano we ask ourselves: Is this on fair terms? We constantly review our own way of working and our solutions with our partners, customers and employees. The reason for this is that we are in business for the long run and we are seeking long-lasting relationships.
On fair terms means striking the right balance between parties concerning risks, work and profits. It also means being transparent and clear in our way of doing business.
In our business relations, on fair terms stands for being a good partner. It is about being available, reliable, delivering what is promised and doing it on time.
Our values
We want our partners, customers and employees to choose us for what we stand for, what we deliver and how we deliver it.
Three basic values guide all Ikano businesses:
common sense and simplicity, working together and daring to be different. These values support our promise: on fair terms.
Common sense
means a practical business approach and a cost conscious mindset.
We believe that the
simpler the rules, the more natural it is to work with them. The simpler the explanation, the easier it is to understand and to carry out.
Doing business with Ikano should be profitable and result in solutions that are easy to understand. This is the Ikano way of being customer focused.
Working together
Honesty is probably more important than anything else at Ikano. We communicate with each other, our partners and our customers in a straightforward and open way.
Working together translates into long-term commitment – in good times and bad. We share our competence and walk the extra mile to understand our partners’ and customers’ business. At Ikano we care.
Daring to be different.
We must constantly find new and better ways to run our business and to add customer value. To do this we must dare to be different and ask the simple question “why?”. When we think differently we do this to stay one step ahead, to improve the business or to reduce costs, to help our partners and customers to be more competitive and profitable.